FAQ

There a slight differences in the formulation of each. The base for all 3 is the perfect blend of natural shea butter and mineral jelly, with a touch of vitamine E as preservative. The stick has added rice wax stick for texture. The tube contains shea oil to for it to come out easily.

The tube: your balm neatly contained and protected from exposure.

Ideal for: small and larger body areas, traveling, home and on the go. 

The stick: for a protective layer and a mess-free application.

Ideal for: Quick touch-ups, protection throughout the day, home, office, travel and sports.

The Jar: for those who want an stylish jar in every room within reach.

Ideal for: Small or large applications, home and also suitable for travel.

We keep our ingredients to a minimum, which means our product is pure but also requires a little extra care:

Stick:

• We’ve carefully designed the stick to glide smoothly, but it is delicate. Avoid fully twisting it up, as this may cause it to break.
• A small amount of balm may collect in the cap, and the surface might appear uneven. This is normal and will smooth out with use.
• When replacing the refill, keep the lid on to avoid pressing directly on the balm.
• If the stick becomes too soft due to warmth, place it in the fridge for a few minutes to firm up.
  

Tube:

• Keep at room temperature for smooth application.
• Warm between hands to ensure easy spread.
• When it's cold, the product may not dispense easily. Gently press the tube from the top to dispense. Avoid using excessive pressure, as this could cause the top to tear.
  

Jar:

• Keep at room temperature for smooth application.
• Warm between hands to ensure easy spread.
• If the balm becomes too soft due to warm temperatures, placing the stick in the fridge for a few minutes will help it firm up again.
  
  Store all products below 25°C and away from direct sunlight.

Gently pull the old refill out of the bottom case. Firmly press the new refill into place. Keep the protective lid on to secure it without damaging the stick. To prevent breakage, avoid twisting it up fully during use.

We use only proven, effective ingredients, backed by years of research and testing. Our formula features a special blend of pure, natural shea butter ethically sourced from West Africa through the Kolo Nafaso program, which supports sustainability and local communities.

Our pharma-grade mineral jelly is highly purified, white, and gentle. A stable, clinically proven ingredient that is safe even for the most sensitive skin. Renowned for its superior moisturizing and barrier-repairing properties, it forms a protective shield against environmental stressors.
As an upcycled byproduct from industry, would otherwise go to waste. It effectively protects, nourishes, and restores the skin without compromise.


Rice wax and Vitamin E enhance texture and preservation, but more importantly, they enhance the formula's effectiveness and contribute to stronger, healthier skin.

Read our ingredients page for all details.

We believe in pure, minimalistic and effective formulas, with intentional choices.
We avoid (natural) ingredients that add no value to the formula or that can irritate or dry out the skin, such as:

water
unstable natural sunscreen filters harmful chemical sunscreen filters
perfume
(natural) essential oils
drying alcohols
parabens
harsh sulfates
silicones
microplastics
uncertified palm oil
animal-derived ingredients
We never test on animals.

By not using water and only highly functional ingredients, you need less product and we reduce our impact on planet's resources.
This way, we create products that are good for your skin and the planet.

Only the bare necessity. Nothing more to add.

Our products are specially formulated for all skin types, with extra care for the most sensitive skin. Our ingredients are scientifically proven to be non-irritating, making our formulas ideal for problematic skin conditions like eczema and psoriasis.

Shea Butter and Nut Allergies:
Shea butter is derived from the shea nut (Vitellaria paradoxa), which is not botanically related to peanuts or tree nuts (such as almonds or walnuts). Research shows that nut allergens are primarily protein-based, while refined shea butter contains virtually no protein residues. As a result, shea butter poses no known or likely allergenic risk, even for individuals with peanut or tree nut allergies.

While shea butter is generally safe for people with nut allergies, rare cases of cross-reactivity or sensitivity to its specific fats may occur. Always consult a doctor if you have a severe nut allergy.

Our Advice:

• Patch test first on a small area of skin (such as the inside of your wrist).
• Wait 24 hours to observe any potential reactions.
• If you have concerns or a severe allergy, consult a dermatologist or allergist before using shea-containing products.
  

Source
Shea butter is considered hypoallergenic and is not known to be a common trigger for nut allergies (source: Journal of Allergy and Clinical Immunology).

Our balm effectively hydrates, reduces redness, and smooths scaly patches by locking in moisture and repairing the skin barrier. While it's not a cure, its anti-inflammatory properties soothe irritation, and consistent use over time helps skin feel healthier. Apply generously after showering and throughout the day, especially when skin feels tight and continue even as improvement begins.

Our balms are highly versatile and replaces more than 10 products, including moisturisers, hand & feet balms, cuticles care, aftersun -wax or shaving, (winter) sports and beauty.

Read our discover multi-use page for all usages.

Track your order using the tracking number in your confirmation email. If you need further assistance, please contact us at orders@mykindaskincare.com.

We’re working on making this option available soon! Stay tuned.

We currently ship to the Netherlands, the EU, and select international locations. The available countries are shown at checkout.

Netherlands: Free shipping on orders over €30.
International: Free shipping on orders over €75.

For orders below these amounts, standard shipping fees apply. Exact costs vary by country and are displayed at checkout. Please note: for destinations such as the US and UK, local customs duties and taxes may apply.

Yes, unopened and unused products can be returned within 30 days.

Sale items, personalized products, and parts of sets are not eligible for return.

You will need to cover return shipping costs.

Please see our Return Policy for all details.

Body & Face Stick: Remove the refill by pulling the refill out of the case. Rinse the refill with lukewarm water and soap, then place it in the plastic recycling bin. Reuse the case for as long as possible, just insert the fresh refill in it.

Tube: Dispose in the plastic recycling bin, so we can give it a third life.

Jar: Rinse with lukewarm water and soap before reusing. Share your creative ideas with #mykindareuse! If disposing, remove the plastic disc inside the lid with a pointy object, then discard it with regular garbage. The jar and lid are biodegradable.

Sustainability is a core value at My Kinda Skincare. Our packaging is eco-conscious, using recycled plastics, biodegradable materials, and refillable options. Our Sulapac™ jars are fully biodegradable, and we offer refills for products like the Absolute Healing Stick to reduce waste even further. All our paper is made from FSC certified paper. Our commitment to sustainability also extends to water-free formulas, which require less product per use and conserve a precious resource.

We accept credit cards, iDEAL, PayPal, Apple Pay, and Google Pay.

Our subscription service allows you to receive automatic refills of your favorite products. Choose your product and delivery frequency at checkout. Subscriptions offer a 15% discount, free shipping, and easy adjustments. You can pause or cancel your subscription anytime. Check out the subscriptions page for more details and the latest promotions.

If you’re having trouble logging in, reset your password by clicking "Forgot Password" on the login page. For further assistance, contact us at hello@mykindaskincare.com.

Yes, you can update your information by logging into your account and navigating to the account settings page.

Want to partner with us or share a cool idea?

Reach out to our team at collab@mykindaskincare.com

Interested in stocking My Kinda Skincare? Contact us at retail@mykindaskincare.com

For press inquiries, media requests, or to feature My Kinda Skincare, please email press@mykindaskincare.com